Introduction
disk operating system and chip operating system
understanding the computer system
using a mouse
floppy disks
using a keyboard
the monitor
cd-rom drive
hardware maintenance
hardware faults
system software
application programmes
antivirus software
computer data storage
starting windows
understanding ms windows desktop
understanding the windows layout
start a program
quit a program
maximise a window
restore a window
minimise a window
restore a window
move a window
resize a window
switch between programs
shut down the computer
explanation and identification of user errors

display properties
date and time
mouse settings
my computer
check a diskthe recycle bin
selecting a menu command from the menu bar
understanding disk organisation
my documents
stiffy operations
accessories - the calculator
accessories - the notepad
accessories - the wordpad
basic keys to use in word-processing
accessories - paint
the find or search command
file conversion
save a document in a different file format
open a txt document
file attributes
show and hide files
show and hide file extension
install a programme
putting shortcuts on the desktop
the printers
managing printing
managing printing
the printers - maintenance
printer's cartridges